Everyone has a slightly different view on conflict. Some people believe conflict should be avoided at all times, while others relish conflict and do everything they can to foster it. Most people’s views lies somewhere, in between these two extremes. This program aims at understanding the views, recognizing the effective approaches of handling conflict and addressing the different situations of conflict at work.
Broadly the program will focus on following areas:
- Your Attitude towards Conflict
- Conflict Handling Techniques
- Surviving Conflict
Duration: 8 hours
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