Friday, October 19, 2007

Dealing with “Deadlocks”

In our professional & personal life, we may have come across times when nothing seems to be working! As said, life has it s good and bad times. Even though we may have a very positive mind to console ourselves that bad times do not last and will fade away. we boost our energies and try to move forward, we still find more obstacles and challenges, which hurt us or slow us down. Sometimes we feel stuck - like a “deadlock”.

Have you had any such experiences? If yes, how did you cope with it?

Any views and suggestions on what are the best approaches towards such a situation?
Appreciate your views and thanks in advance,
Sujatha
*********************************************************************************
Being conflicted or caught for a while frequently follows setbacks or bad outcomes. The cycle is typically a rewind loop that mentally relives the bad situation with a variety of “would have”, “could have”, “should haves”.

The key to breaking out is to recognize that the past is over, and only what you are doing right now in the present counts. If the indecision stems instead from a potential future decision or action, the key is the same: ask yourself what you are literally doing right now, and what you should do instead. Use the present to make a difference in the outcome of the past or the future.

A good example is writer’s block. Without fail, simply forcing yourself to start writing a sentence—any sentence—will break the block. You can crumple up the paper—or hit delete—and the sentence is gone, but the momentum takes over and words begin to flow. I’m told that Tiger Woods attributes much of his success to focusing his entire attention on the stroke that he is making right now, not reliving the missed putt of the prior hole or worrying about the fact that another player is three strokes ahead and the match might go to him later in the round. He stands over the ball and reminds himself that in this situation his stance should be a certain way, his grip, etc., then let’s the muscle memory take over and makes the shot as he has a hundred or thousand times before.

- Robert Dolezal
*********************************************************************************

For me, a deadlock occurs when the existing options, information, thoughts don’t present any clear way forward. When this happens, the only solution is to get more options, information or thoughts. In recent times there have been two ways I’ve tried to do this when I reached a deadlock about what I wanted to do with my life. I’ve just chosen one option and proceeded down it. This turned out to be a very painful option - but it ultimately presented me with new choices (though not necessarily better ones). The second way, and the way I recommend is, I sort out more information. I talked (and continue to talk) to lots of different people (including a consellor). I asked questions about about life, what they thought life was, who they thought themselves to be, what was important to them, who they were, who they thought I was etc, etc, etc.
- David Collett
*********************************************************************************

In the West, our culture trains us to seek black/white, right/wrong, either/or solutions. This predisposes us to attack an issue/problem/challenge/”deadblock” with just more people, money, resources, etc. Shelby Foote in Ken Burn’s CIVIL WAR documentary said that the reason there were so many casualties in Civil War battles was that the technology (the rifles) had changed but the tactics had not. The rifles were much more accurate than those used in the Revolutionary War but the tactics of frontal charges didn’t. Hence, large numbers of dead and wounded in each battle.

In our day to day lives, we face much of the same thing. The “technology” for problem-solving has changed but our habits, our preferences, our strategies and tactics have not. We keep doing the same thing over and over and expect different results. This was Einstein’s definition of insanity.

Rather than backing up at a deadblock and then attacking front on with harder force, try using an “Akkido” approach. Let the deadblock be. Like MacArthur in the Pacific, “island hop” past the barrier and do an end run, flanking movement, or reverse. The seemingly insurmountable deadblock will often die its own death by being ignored or rendered into a lower priority.

- Jerry Linnins
*********************************************************************************
Sujatha:
I try very hard not to allow ‘deadlock’ or ‘road blocks’ keep me from moving forward, It’s a mindset that seems to work for me. Sometimes thinking too hard about something will only strengthen the ‘deadlock’ situation. Life is full of choices, so I just make one and move forward. If it turns out to be the wrong choice, I’ll find out about it soon enough and have an opportunity to change direction and correct my course. Sometimes going in a direction that you are not all that sure of will reveal many new perspectives from which to determine your future course and destination.

- Terri L Maurer
*********************************************************************************


Hi Sujatha,
Life is a lesson which we learn along the way. I would suggest you think back to the time you were a very very young child, things were not always easy BUT we knew they were possible! That is the important part “WE KNEW”

For the child learning to walk! The challenge of standing, balancing, taking the first step – the pitfalls – yeah were actually REAL – you Fell and had to get up. All around there was encouragement! People would always help and they also knew it was possible. We had role models to see & copy. Basically – decide what you want, see the value in having it and if there is pain or suffering – deal with it as you know they say “No pain no gain” There are no “good or bad” there are Just times and it often depends on our perspective how we Judge them – so don’t judge. Live in the now, in the moment – Give thanks that you Have an opportunity to Take part! Remember – we do not live forever! Nike express it will with “Just do it”

- Danny Small
*********************************************************************************

Hi Sujatha,


One can give an endless gyan over how to overcome “deadlocks”. But, its not an easy one as one may assume it to be!!
My suggestion would be this –

  • When you are in a “dead lock” situation, the first thing to check is your capability and suitability(after measuring the needs of the situation) to handle the problem in hand.
  • Next, determine the time you would take to solve the problem.
  • If you think it is going to take a lot of time to solve or not possible to solve the problem, identify people who would be able to help you. Scream for help right away.
  • Take a judgmental call on who would be able to help you better based on instincts.
    I just want to add something which might be of help - “Use people to solve people problems. How you use them and what you do is up to you.”

- Raghuraman Anantharamakrishnan
*********************************************************************************

These situations are commonplace
Sometimes it takes a change in my path, getting out and doing something different for a while. Sometimes it takes finding my way outside the box, trying something so radical it could never work, just to see where the thought process goes.

- Robert Fornal

*********************************************************************************

Here are three I use with reliable success:

1. Ask the person who is most resistant: What will satisfy you? This helps me get to the heart of the difficulty.

2. If they say “nothing will satisfy them, I usually will vigorously agree with them that the situation is impossible, that nothing will work, and we should all quit. The trick is to say this with sincerity, not sarcasm. The person who is causing the deadlock often is what Gestalt psychologists used to call “grounded in resistance” and they will often flip positions - just to be against what I am saying!

3. I back off and try to find some way to set up a success with the person, even something small. I either look for commonality in some personal realm or find something the parties can agree upon - anything that will help them (and me) experience a positive result. Once I solved a deadlock when I found out the other person loved the same baseball team I did (Chicago Cubs, of course).
Hope this helps...


In addition, in the world of professional negotiation, there are lots of proven techniques; I like to browse through professional sales magazines for practical tips.

Pat Wagner

*********************************************************************************


Sujatha

The underlying assumption of your question is that you are always supposed to be progressing. This is not necessarily so. In the process of creation, there is an incubation period when it seems that nothing is happening. That is the period in which one must tolerate ambiguity and unpredictability - and I might add - keep one’s eyes wide open, because that is when the simplest and quietest moments of genius often present themselves. Bearing in mind a simple premise, “If you always do what you’ve always done, you always get what you always got,” attempt to find quiet rest during a period of what you perceive to be deadlock. Put yourself in an environment where you feel safe and comfortable. Take a break and don’t think about the deadlock. Re-orient your thinking to a neutral, non-judgmental position, and a new and highly viable alternative may appear. But, give it time.

- Leri M. Thomas
*********************************************************************************

I know it’s over used, but look at the situation like a game of chess. Take solace in moves to comes and plan, plan, plan, plan your way out.
When in these situations I like to find ways that draw my opponent towards me. That may consist of developing services or products that I know will draw a resistant party’s interest. Or it may mean working more with a competitor and letting the word blow down wind. The key to cracking any tight situation however is planning.

- Nathan Schultz
*********************************************************************************

As soon as I overcome an obstacle, God throws another one at me. I cope through yoga and the understanding that the one who got me through the last one will get me through the next one.
That “one” being the same who threw the first.

- Howard Halpem

Friday, August 31, 2007

How do you deal with ungrateful people?

Asked by Dr. Earl R. Smith II

Earl,

The great Epic Bhagwat Gita, states, "Do good to people but do not expect results. Do your duty and leave the rest unto God. Do not expect anything in return. That is the theory of Karma". When you expect results, and it is not favorable, then it just hurts you. Moreover, I believe we do something good for other, since we want to do good and not to gain popularity. I can share the beautiful poem by Mother Teresa, which seems to be very apt here:
"People are often unreasonable, illogical, and self centered; Forgive them anyway.
If you are kind, People may accuse you of selfish, ulterior motives; Be kind anyway.
If you are successful, you will win some false friends and some true enemies; Succeed anyway.
If you are honest and frank, people may cheat you; Be honest and frank anyway.
What you spend years building, someone could destroy overnight; Build anyway.
If you find serenity and happiness, they may be jealous; Be happy anyway.
The good you do today, people will often forget tomorrow; Do good anyway.
Give the world the best you have, at it may never be enough; Give the world the best you've anyway.
You see, in the final analysis it is between you and God; It was never between you and them anyway"

Best Regards,
Sujatha Das

Does anyone know how to lead an icebreaker for a meeting where people make the different rhythmic sounds of a rainstorm?

Asked by Dr. Shaun Jamison

Dr. Shaun,

I have not done this myself anywhere, but remember reading it somewhere. Not sure where I read it, but had written down on my notes on Ice Breakers. "Follow these actions (when put together, they sound like a rainstorm): Rub hands together, snap fingers, clap hands, slap thighs, stomp feet, slap thighs, clap hands, snap fingers, rub hands, rest hands on lap." Not sure whether this is exactly what you are looking for, but thought it may help.

Best Regards,
Sujatha Das

What do you do to get unstuck?

Asked by Dr. Shaun Jamison
Dr. Shaun,
These are some of the things I practice, when I get stuck: a) Take a short break and do not think of it. May be have a cup of coffee and then return with a clear mind, sometimes it helps. b) Talk to a friend who may be an expert. c) Research on the Internet or Consult some books, which may spark and idea.
Regards,
Sujatha Das

Friday, August 24, 2007

What will make you feel Successful? If you aim to be as great as I do everyone will know you either by name or the work you have done. Do you agree wi

Asked by C J Deguara

Good Day!

I think if I am able to help someone or provide support mentally or at work or in some way make a person happy, I would truly feel satisfied. Recognition need not come from others. If one feels within oneself, that " I have done something good today or achieved something today", that in itself is a biggest achievement. The self-confidence, the positive energies to do more good, and the drive to be more happier comes from within.

Regards,
Sujatha

Which "secret" lesson has had the greatest impact on your life?

Asked by Terry Bean

Terry,

"Think positive and do good, God will take care of the rest" - this has been the secret lesson taught to me while I was young and it has helped me all though!

Regards,
Sujatha

Competency model: how does it work in your organization?

Asked by Sergey Karandin

Sergey,

To answer your queries by points:
  1. Organizations may choose to derive from various Competency Models that may be in the Industry.
    The best way to go about will be (a) to identify the different roles within the organization and the possible career paths (eg., defining of a Competency Landscape for units). (b) Then draw up a Competency Matrix (details on the role, responsibilities - Primary / Secondary, The Skills and Knowledge Required, be it Domain, Technical, Behavioral, Management, the Qualifications, Experience and a Competency Rating that the organization would deem fit. This should also cover details such as Basic, Advanced, Expert or Role Model for instance within the Skills and Knowledge for addressing various Levels within a role.
  2. After developing the Competency Matrix, Validation can be done based on the existing information being filled in by employees and identifying the gaps to enable training or performance enhancements.
  3. It is a good practice to perform informal appraisals every quarter (to enable the monitoring and growth of an individual based on Goals defined) and conducting a formal appraisal at the end of the year. I hope this helps.
Regards,
Sujatha Das