Competency model: how does it work in your organization?

Asked by Sergey Karandin

Sergey,

To answer your queries by points:

1. Organizations may choose to derive from various Competency Models that may be in the Industry.
   The best way to go about will be (a) to identify the different roles within the organization and the possible career paths (eg., defining of a Competency Landscape for units). (b) Then draw up a Competency Matrix (details on the role, responsibilities - Primary / Secondary, The Skills and Knowledge Required, be it Domain, Technical, Behavioral, Management, the Qualifications, Experience and a Competency Rating that the organization would deem fit. This should also cover details such as Basic, Advanced, Expert or Role Model for instance within the Skills and Knowledge for addressing various Levels within a role.
2. After developing the Competency Matrix, Validation can be done based on the existing information being filled in by employees and identifying the gaps to enable training or performance enhancements.
3. It is a good practice to perform informal appraisals every quarter (to enable the monitoring and growth of an individual based on Goals defined) and conducting a formal appraisal at the end of the year. I hope this helps.

Regards,
Sujatha Das